Salesforce Solutions
Field Service Lightning
Connect, inform and engage your mobile workforce.
Schedule, dispatch and equip your field teams with everything they need on every job.
Why it matters
The value you can expect
Smart scheduling
Optimise routes and skills automatically to maximise jobs per day.
Mobile-first
An offline-capable app that works wherever your engineers do.
Real-time visibility
Live job status and ETAs for dispatchers and customers alike.
Our approach
What we do for you
Every Field Service Lightning engagement is shaped around your business. Typical activities include:
A field operation that runs on data u2014 fewer wasted journeys, higher first-time fix rates, and a better experience for customers.
- Work order and asset model design
- Scheduling policies and dispatcher console setup
- Mobile app configuration and offline support
- Inventory, parts and van stock management
- Customer notifications and appointment tracking
Explore other services
Marketing Cloud
Plan, automate and measure personalised campaigns across email, mobile, web and ads.
Sales Cloud
Empower your sales team with a 360° view of every customer and a pipeline that closes faster.
Experience Cloud
Build branded portals and communities that connect customers, partners and employees to your data.
Ready to talk about Field Service Lightning?
Book a free, no-obligation chat with one of our consultants.
Get in touch