Industry
Salesforce for Healthcare
Healthcare providers, payers and life sciences organisations need to deliver coordinated, personalised care while protecting sensitive data. We help healthcare organisations use Salesforce u2014 including Health Cloud u2014 to bring patient, member and provider data together securely.
The challenge
Common challenges in healthcare
These are the issues we hear most often from leaders in your sector. Sound familiar?
- Patient and member data spread across legacy systems
- Fragmented care coordination across teams and providers
- Strict compliance, security and consent requirements
- Limited digital engagement with patients and members
How we help
Our approach for healthcare
Patient & member 360
A consolidated view of demographics, clinical history, interactions and consent across the care team.
Care coordination
Health Cloud care plans, tasks and timelines that keep multidisciplinary teams aligned.
Secure digital engagement
Patient portals, appointment management and proactive outreach designed for healthcare compliance.
Better-coordinated care, more engaged patients and a platform you can trust with sensitive data.
Recommended services for healthcare
Health Cloud
A patient-centric platform that brings clinical, operational and engagement data together.
Service Cloud
Deliver faster, more personal customer service across every channel from a single console.
Experience Cloud
Build branded portals and communities that connect customers, partners and employees to your data.
Explore other industries
Education
Engage students across the lifecycle u2014 from enquiry to enrolment to alumni.
Hi-Tech
Scale go-to-market, support customers globally and unlock data across product, sales and success.
Manufacturing
Connect the shop floor to the customer with a single view of orders, accounts and service.